Thank you for visiting Twisted River Fibers! It is my goal to give you interesting yarn and fiber from local sources and my own herd of really spoiled furry pets - three llamas, two alpacas and two rabbits. You get to know where your yarn/fiber came from and when possible even the name of the critter it came from giving your project a fun background story.
As your SpinOlution representative, I am delighted to provide help and guidance as you get acquainted with your new wheel.
If you live near my studio in central Minnesota you are welcome to visit the llamas, bunnies and chickens. If you would like to learn to spin I'd be happy to give you a lesson to help you discover the fun of turning fuzz into yarn.
PayPal and Etsy Direct Checkout are currently accepted payment options. I reserve the right to cancel any order, and will issue a refund if I do so. Sales Tax will be added for Minnesota State residents, and the rate may be adjusted to reflect your specific address.
All items within the US will be shipped using USPS first class mail unless another shipping method is requested.
Spinning wheels & wheel packages are shipped for free from the manufacturer via FedEx within the lower 48 states. Wheel accessories shipped separately from a wheel purchase are shipped flat rate at $15 within the lower 48 states. If you are an Alaskan, Hawaiin or international customer and would like to buy a wheel, please feel free to convo me for ship rates and I will set up a custom listing for you. It was not my intention to exclude you - there just isn't really an elegant way to set rates within Etsy because of so many variables.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
Your 100% satisfaction is my goal. If you are not happy with your purchase you may return for a refund within thirty days. Returned item must be received in original (and re-sellable) condition.
You should assume that all wool products and yarn will shrink and felt. Hand washing in cold water is recommended. The exception would be super wash wools which can be machine washed, but air drying is recommended to keep your finished item in its best condition. All my handspun yarn is wet finished to set the twist and hung to dry without weights so your finished product will retain it's shape without unexpected shrinkage.
I make every effort to remove access dyes, however, you should wash separately as it is likely that some dye residue remains.
In addition to personalized support from me, SpinOlution has fantastic dealer and customer support. Any help you need with your new spinning wheel is available from me and if I don't know the answer to your question I will find it. I want you to be thrilled with your wheel investment.